Your Questions Answered

Which insurances do we accept?

We accept a wide range of insurances from Medicare, Blue Cross Blue Shield, Aetna, Cigna, Ambetter, Allwell, Qualchoice, and more! Please reach out for more information and policy coverage.

How long should my applicance last?

Everyone's stoma and skin is different, however it's a general rule that ostomy barriers should hold their seal for 3-5 days. If you're having trouble attaining this wear time, please call us so we can consult with you!

Can I get some free samples?

YES! We love offering free samples of multiple brands to any new client. Our nurses will recommend and request products specific to you!

What's the expected shipping time?

Depending on where you live and item availability, shipping takes 1-2 days.

FAQ: FAQ